Shipping Policy – Smart Sloppy

Thank you for shopping with Smart Sloppy. Please review our shipping policy below to understand how and when your order will be delivered.

1. Order Processing Time

All orders are processed within 2 business days after receiving your order confirmation email, excluding weekends and holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please note that during peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Destinations

We currently ship to:

• United States

If your country is not listed, please contact us at info@smart-sloppy.com before placing your order.

3. Shipping Rates

We offer free shipping on all orders, unless otherwise stated at checkout.

Any applicable shipping fees will be clearly displayed during checkout before payment is completed.

4. Estimated Delivery Time

Estimated delivery times vary depending on destination and shipping method.

Delivery times are estimates only and may vary due to carrier delays or other factors beyond our control.

5. Tracking Information

Once your order is shipped, you will receive a tracking number by email.

Please allow 24–72 hours for tracking information to become available after shipment.

If you do not receive your tracking email, please check your spam folder or contact us at info@smart-sloppy.com.

6. Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We recommend checking with your local customs office for more information before placing an order.

7. Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur.

If your package is significantly delayed or appears lost, please contact us at info@smart-sloppy.com with your order number, and we will assist you as quickly as possible.

8. Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error after placing your order, please contact us immediately at info@smart-sloppy.com.

Contact Us

If you have any questions about this Shipping Policy, you can contact us at:

Smart Sloppy
Email: info@smart-sloppy.com